Talent Development Administrative Coordinator (34469)

First Group America is looking for a Talent Development Administrative Coordinator to join our growing team. In this support role, you will serve as a key team player that ensures we continue to enhance our positive team brand by delivering quality, timely and efficient learning and development solutions to our internal customers.

Who You Are

You are passionate about contributing to a culture of learning and have experience supporting the development of training programs that enhance employees’ skills, performance, and productivity. You have demonstrated experience in effectively leveraging Microsoft tools in an agile, fast-paced environment. You cherish the opportunity to support a dynamic Talent Development team while expanding your own skill set in learning new things. You thrive in a highly collaborative team-based environment where egos get left at the door and you enjoy being on the floor in the action. You are, without question, someone who is positive, enthusiastic, enjoys engaging and inspiring all levels of an organization, and is never afraid of a challenge! If you are a dynamic team player with a high degree of creativity and initiative, we want to talk to you!


Talent Development Administrative Coordinator

The Talent Development Administrative Coordinator will be responsible for providing a variety of support activities to the Talent Development team. As the Administrative Coordinator, you will be responsible for implementing and coordinating a variety of administrative, communication, and logistical services.


Essential Duties

Reporting to the Program Manager, Digital Learning and Technology, the Talent Development Administrative Coordinator will:

  1. Provide coordination and administration support of Talent Development Team activities.
  2. Provide support in the administration and management of FirstGroup’s Learning Management System(s).
  3. Manage and maintain the Talent Development Team Email Inbox including resolving and responding to customer inquiries.
  4. Provide support in the creation and maintenance of team policies, processes, and standard operating procedures.
  5. Manage and maintain the Talent Development SharePoint team site and source files.
  6. Coordinates multiple projects to ensure timelines are being met.
  7. Researches information, collects data, and maintains data records to track projects to develop a variety of reports.
  8. Prepares and distributes a multitude of status reports related to projects and the Learning Management System(s) to a variety of audiences.
  9. Provide support in the development, review, deployment, and management of training material and initiatives.
  10. Follow up with learners and managers as needed to ensure completion of required training assignments and provide tracking and reporting to assist in mandatory training assignments.
  11. Support team goals, objectives, projects, and deadlines.
  12. Share ideas for process improvement and enhanced efficiencies.
  13. Performs other duties as assigned.


Minimum Requirements

  1. Exceptional communication skills – both written and oral.
  2. Ability to prioritize work, handle multiple projects simultaneously with a high level of accuracy and attention to detail.
  3. Strong analytic and problem-solving skills.
  4. Preferred familiarity with Learning Management Systems and eLearning design software (preferably Articulate Storyline).
  5. Competent in the use of Microsoft Office products (Excel, Word, PowerPoint, Outlook, Teams, OneDrive)
  6. Effective time management and organization skills
  7. Ability to multi-task with concurrent projects
  8. Tailors communication effectively to work with diverse populations at all levels internal and external to the organization, verbally and in writing.
  9. Works effectively in team environments.
  10. Flexible and adaptable in changing, fast paced environments.
  11. Ability to develop high level of expertise in the administration of Learning Management systems.
  12. Ability to work within a team structure, collaborating closely with colleagues and operating interdependently to achieve assigned tasks.


FirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. FirstGroup is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, FirstGroup will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance.



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99610 - HR Training and Support Salary
600 Vine Street, Suite 1400, Cincinnati, Ohio, United States, 45202
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