Reservationist (30285)

Have you considered being a PT or FT Reservationist? Now is your chance!

First Transit is looking for PT or FT Reservationist in East Hartford, CT to intercept pre-qualified customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety and customer care to make reservations for our disable and elderly customers for The Greater Hartford Transit District. If you are helpful, friendly, and safety-conscious with a customer service background, we have the right career path for you! 

That is why our employees call this the “love-what-you-do” line of work!

 Our PT or FT Reservationists enjoy:

  • $14/HR
  • Paid Training
  • Part Time and Full Time Shifts Available!
    • Part time hours will be 32 hours or less.
  • 20 hours of paid ongoing training throughout career guaranteed!
  • Tremendous career advancement opportunities due to a strong presence across North America
  • A comprehensive benefits package with paid holidays & vacation, medical, vision, and dental coverage, and 401(k) savings plan for full time employees.
  • A great work environment

Our PT or FT Reservationists are responsible for:

  • Answering inbound customer calls
  • Scheduling rides using The Greater Hartford Transit District service

To qualify as a PT or FT Reservationist, you’ll need:

  • A high school diploma or equivalent
  • Call center / customer service experience (preferred)
  • Ability to speak Spanish preferred, but not required.
  • Exceptional customer service skills with professional, customer-focused telephone etiquette.
  • Excellent communication and negotiation skills, with the ability to promote teamwork and cooperation
  • Proficient in time management and multi-tasking
  • Must be able to work flexible hours
  • Must be able to work weekends
  • Proficient in Microsoft Word, Excel, and Outlook
  • Ability to sit for extended hours in an office environment
  • The ability to communicate in the English language both orally and in writing
  • Good organizational skills and be detail oriented
  • To be subject to a pre-employment background check and drug screen


First Transit carries approximately 350 million passengers a year. Our employees play an integral role in our mission to provide easy and convenient mobility and to improve quality of life by connecting people and communities. APPLY TODAY!


First Transit is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. 

FirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status

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55835 - Hartford, CT
148 Roberts Street, East Hartford, Connecticut, USA, 06108
  • Company:
    First Transit
  • Terms and Conditions Type:
    Part Time / Full Time
  • City:
    East Hartford
  • State:
  • Salary:
  • Category:
    Customer Service & Monitor
  • Contact Telephone Number:
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