Electronic Technician Lead (Chicago, IL) (25461)

Electronic Technician Lead (Chicago, IL)


The primary function of this position is to manage the maintenance, repair and the return to service of on-bus electronic components.  This individual will ensure that all work performed is accomplished in accordance with all company regulations.  Initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions, as well as interface with maintenance personnel, Customer Service, Safety, Operations Support Center and vendors to ensure an outstanding customer experience.


  • Daily management of all onboard electronic equipment including security components, GPS communication equipment, and onboard media equipment to ensure the highest quality onboard experience is provided to customers
  • This position will be the technical subject matter expert for all onboard electronics, including communicating and training personnel on equipment updates and/or newly sourced equipment
  • This position will update product manuals including electrical drawings and wiring documents to ensure accuracy of published materials
  • This position will manage and participate in daily fleet audits. This includes some data entry and performance reporting analysis. Incumbent must be able to lead monthly supplier meetings when assigned
  • Develop and manage onboard equipment preventative maintenance programs. These programs will be performed in accordance with company regulations to ensure system integrity
  • Lead maintenance personnel through problem solving activities to create long term solutions to chronic equipment or process challenges.  Maintain and submit issues logs to management as required
  • Manage inventory to ensure proper inventory levels are maintained for replacement components and equipment
  • Manage all asset tracking tools, weekly, including supplier provided web portals to ensure complete and accurate reporting is available 
  • Communicate regularly with management on the progress of assignments, challenges encountered, related work conditions, equipment or personnel
  • Actively participates in safety or educational training as required
  • Follows all safety standards & guidelines, including but not limited to, wearing of safety glasses, wearing of steel-toed/safety shoes, appropriate safety gloves as needed, and proper attire
  • Ability to self-manage or work as part a group 


  • High School Diploma Required; Associate Degree in Electronics or Computer Science a plus


  • 2+ years supervisory experience
  • 5-7 years technical field experience
  • Must have a valid DL 


  • Knowledge of machines and tools, including their designs, uses, repair, and maintenance
  • Excellent written, verbal, interpersonal, and speech communication skills
  • Demonstrated ability to work both independently, as well as, within a team environment
  • Excellent organizational skills
  • Ability to make routine independent decisions
  • Ability to set and meet objectives
  • Must be able to speak and read conversational English
  • Candidate must have excellent communication skills in dealing with clients, management and co-workers
  • Candidates must be prepared to travel and follow all company guidelines for travel expenses including managing the use of company credit card

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560252 - Chicago
630 W Harrison St, Chicago, Illinois, USA, 60607
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