Dispatcher (32432)

Are you interested in becoming a DISPATCHER?

Now is your chance! Get PAID to do what you love! 

First Transit – Glen Burnie location is seeking a Para-transit – fixed route PM Dispatcher. This position performs public transportation and para-transit scheduling, routing, and dispatching duties; operates a variety of communication equipment, including a two-way radio, telephone, computer dispatch terminal and scheduling systems; creates, maintains and monitors driver manifests/schedules; and responds to requests for service and provides a variety of information to passengers and the general public.

That is exactly why our employees say this is the “love-what-you-do” line of work!


Our Dispatchers Will Enjoy:

  • $15.54/ HR
  • Team-oriented Environment
  • Excellent benefits including medical, dental, vision, and 401(k) savings plan.
  • Company training, paid holidays, paid vacation and sick days.
  • This position’s hours are 3:00pm until 11:30pm with Monday, and Tuesday off.  

Our Dispatchers are responsible for:

  • Review route performance and respond to customer inquiries and needs
  • Sell bus passes
  • Oversees road service assigned carriers by tracking trip performance metrics and route efficiency
  • Daily reports and clerical duties
  • Direct calls internally
  • Act as liaison between the carrier and emergency services.

To qualify as a Dispatcher, you’ll need:

  • 1 year of customer service, dispatch, or scheduling experience preferred
  • Excellent phone demeanor and customer service skills
  • Ability to work independently
  • Excellent verbal, interpersonal, judgment and problem-solving abilities
  • A commercial driver's license
  • Must be able to multitask and demonstrate responsible
  • Work experience of at least 3 years dealing directly with the public
  • Dispatch experience and some experience in a demand response operation preferred
  • Should have knowledge of Anne Arundel County and surrounding areas.


First Transit keeps people moving and communities prospering- That’s why we need amazing people like YOU to APPLY NOW!   


FirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. FirstGroup is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, FirstGroup will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance.

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55319 - Anne Arundel
7409 Baltimore Annapolis Blvd, Glen Burnie, Maryland, USA, 21061
  • Company:
    First Transit
  • Terms and Conditions Type:
    Full Time
  • City:
    Glen Burnie
  • State:
  • Category:
    Administrative & Operational Support
  • Contact Telephone Number:
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