Dispatcher (22107)

At First Student, our Dispatchers are a constant reflection of our company’s commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.


At First Student, we are proud to offer:

  • $17.00/HR Starting Wage
  • Tremendous Career Advancement Opportunities due to a strong presence across North America

  • Positive and rewarding work environment



  • Oversees all routes and scheduling of buses

  • Counsels and coaches drivers and monitors

  • Handles heavy phone and radio traffic

  • Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager

  • Serves as primary communication liaison with major contracted customer

  • May handle charter reservations, billing, or driver payroll

  • Provides solutions to drop-off and pick-up problems

  • Handle back-up driver duties or perform miscellaneous clerical duties as needed

  • Completes assignment of special projects

  • Assists with supervision of day-to-day operations



Experience and Skills:

  • 3-5 years’ experience

  • Fast paced environment, must be well organized and have a solid attendance history. 
  • Class B License Required

  • High school diploma or equivalent

  • Basic knowledge of radio dispatch equipment

  • Experience with Microsoft Office 
  • Excellent communication and customer service skills

  • Ability to deliver under time constraints and deadlines

  • Previous terminal operations, dispatch, or driver experience

  • Computer literate, Edulog experience, and ability to stay focused. 


First Student’s commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you’ll love. Apply today to join our team!


First Student is an equal opportunity employer that welcomes a diverse workforce. We encourage applications from women, persons with a disability, Aboriginal peoples and members of a visible minority

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20703 - Council Bluffs
1430 8th Avenue, Council Bluffs, Iowa, USA, 51501
  • Company:
    First Student
  • Terms and Conditions Type:
    Full Time
  • City:
    Council Bluffs
  • State:
  • Category:
    Administrative & Operational Support
  • Contact Telephone Number:
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