Dispatch & Road Supervisor (22119)

Have you considered being a Dispatcher/ Road Supervisor? Now is your chance!

First Transit is looking for a Full Time Dispatcher / Road Supervisor in Pasadena, CA to serve as first line of assistance for drivers and customers. Candidates should be safety-oriented, possess effective communication skills, have impeccable leadership qualities, be able to perform job tasks with a sense of urgency, and excel in time management, prioritization, customer service, and organization.

That is exactly why our employees say this is the “love-what-you-do” line of work!


Our Dispatcher/ Road Supervisors enjoy:

  • $18.50/ HR
  • Tremendous career advancement opportunities due to a strong presence across North America.
  • A comprehensive benefits package with paid holidays & vacation, medical, vision, and dental coverage, and 401(k) savings plan.
  • A positive, enjoyable, fast-paced work environment.

Our Dispatcher/ Road Supervisors are responsible for:

  • Communicating job requirements and responsibilities to drivers
  • Daily scheduling and service management,
  • Evaluating and monitoring driver safety and performance complying with legal employment law and labor policy
  • Observing drivers behind the wheel, correcting safety opportunities in the moment and documenting violations.
  • Counseling drivers, including writing and communicating evaluation reports to management
  • Conducting accident scene investigations; assisting drivers in preparing various reports (accident, OSHA, etc.), and documenting safety violations.
  • Acting as liaison between drivers, management, and client regarding service-related issues.
  • Assisting Safety Manager with DOT/FTA compliance regarding drug testing and recordkeeping
  • All assigned Dispatch/Supervision tasks, driving vehicles in service, as necessary, miscellaneous clerical tasks, and other tasks as assigned including filing and maintaining various operational records and reporting pertinent information to accounting/ bookkeeping or technical operations

To qualify as a Dispatcher/ Road Supervisor, candidates need:

  • To obtain/maintain a Class B CDL license with passenger endorsement/air breaks
  • A High School Diploma or GED, College Level education highly desirable.
  • A minimum of two (2) years full time Bus Operator experience
  • Ability to communicate effectively orally and in writing
  • Ability to manage time effectively and work in a diverse environment
  • Ability to adapt to changing situations and willingness to help in a variety of situations
  • Ability to make quick decisions and work under pressure effectively with others
  • Prioritizes assignments and organizes time


First Transit carries approximately 350 million passengers* a year. As a call center representative, you will play an integral role in our mission to provide solutions for an increasingly congested world by keeping people moving and communities prospering. APPLY TODAY!

First Transit is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. 


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57231 - Pasadena
303 North Allen Ave, Pasadena, California, USA, 91106
  • Company:
    First Transit
  • Terms and Conditions Type:
    Full Time
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