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Customer Service Representative- Part Time (21334)



Have you considered being a Professional Customer Service Representative? Now is your chance!

We need Part-Time Customer Service Representatives in Melrose Park, IL to act as a liaison for our internal/ external customers, providers, and client. We are seeking compassionate, driven, team-oriented people to serve our elderly and disabled customers by supporting them with transportation solutions. If you are ambitious, good with people, and enjoy a diverse community, then you will enjoy this role working with our friendly cross-functional team.

That is why our employees call this the “love-what-you-do” line of work!

 

 Our Part-Time Customer Service Representatives enjoy:

  • Competitive Wages
  • Paid Training Provided!
  • Friendly Office Environment
  • Vast Opportunities for Advancement
  • No Working Nights

Our Part-Time Customer Service Representatives are responsible for:

  • Effectively communicate with internal/external customers, providers, and client as needed in order to provide exceptional client service
  • Use programs to research and analyze complaints, incidents, and concerns
  • No-show validations
  • Trapeze bookings for inbound reservation calls
  • Dispatch inquiry support

To qualify as a Part-Time Customer Service Representative, you’ll need:

  • A minimum of a High School diploma or GED
  • Exceptional customer service skills with professional, customer-focused telephone etiquette
  • Excellent communication and negotiation skills, with the ability to promote teamwork and cooperation
  • Proficient in time management and multi-tasking
  • Must be able to work flexible hours
  • To excel at client service
  • Proficient in Microsoft Word, Excel and Outlook. 
  • Ability to learn dispatch and scheduling applications
  • Ability to sit for extended hours in an office environment

 

First Transit carries approximately 350 million passengers a year. As a call center representative, you will play an integral role in our mission to provide solutions for an increasingly congested world by keeping people moving and communities prospering. APPLY TODAY!

  

First Transit is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. 


 
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Location
55450 - West Cook County
2040 Indian Boundary Drive, Melrose Park, Illinois, United States, 60160
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  • Company:
    First Transit
  • City:
    Melrose Park
  • State:
    Illinois
  • Category:
    Customer Service & Monitor
  • Contact Telephone Number:
    708-343-4843
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