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Call Taker Clerk -- Part Time (22118)



Have you considered being a Professional Call Taker Clerks? Now is your chance!

We need Call Taker Clerks in Bethel Park, PA take in-going and out-going calls from our customers. We are seeking detail-oriented, organized individuals to serve our customers by supporting them with transportation solutions. If you are ambitious, good with people, and enjoy a diverse community, then you will enjoy this role working with our friendly cross-functional team.

That is why our employees call this the “love-what-you-do” line of work!

 

 Our Call Taker Clerks enjoy:

  • $11/ HR
  • Paid Training Provided!
  • Friendly Office Environment
  • Vast Opportunities for Advancement
  • Schedule: M - F 7:30 AM - 12 PM

Our Call Taker Clerks are responsible for:

  • Effectively communicate with internal/external customers, providers, and client as needed in order to provide exceptional client service
  • Use programs to research and analyze complaints, incidents, and concerns
  • No-show validations
  • Trapeze bookings for inbound reservation calls
  • Dispatch inquiry support

To qualify as a Call Taker Clerks, you’ll need:

  • A minimum of a High School diploma or GED
  • Exceptional customer service skills with professional, customer-focused telephone etiquette
  • Excellent communication and negotiation skills, with the ability to promote teamwork and cooperation
  • Proficient in time management and multi-tasking
  • Must be able to work flexible hours
  • To excel at client service
  • Proficient in Microsoft Word, Excel and Outlook. 
  • Ability to learn dispatch and scheduling applications
  • Ability to sit for extended hours in an office environment

 

First Transit carries approximately 350 million passengers a year. As a call center representative, you will play an integral role in our mission to provide solutions for an increasingly congested world by keeping people moving and communities prospering. APPLY TODAY!

  

First Transit is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. 


 
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Location
55863 - Pittsburgh, Bethel Park,PA
4780 Library Road, Bethel Park, Pennsylvania, USA, 15102
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  • Company:
    First Transit
  • City:
    Bethel Park
  • State:
    Pennsylvania
  • Category:
    Administrative & Operational Support
  • Contact Telephone Number:
    412-833-3300 Ext. 210
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