Call Center Representative- $13/ HR (23428)

Have you considered being a Professional Call Center Representative? Now is your chance!

First Transit is now hiring first-class Call Center Representatives in Roseville, MN who will be responsible for responding to inbound phone inquiries, scheduling customer trips and providing excellent and caring customer service. Our ideal candidate possesses superior communication and customer service skills both in person and over the phone. We will train you to become a customer service superstar, you just need to have the desire and determination to succeed!

That is why our employees call this the “love-what-you-do” line of work!


Our Call Center Representatives enjoy:

  • $13/ HR
  • Flexible schedule working only 3.5 - 4 days a week (still Full Time!)
  • Attractive benefits package, including: Medical, Dental, and Vision
  • Paid Training- No Experience Required!
  • Possibility of overtime
  • Paid time off
  • Independent working environment
  • Hours of Operation 6am-5pm – NO Night shifts
  • Great company culture - enjoy the people you work with & have fun at work! 

Call Center Representatives are responsible for:

  • Be the first point of contact for all inquiries regarding customer rides
  • Answer all inbound phone inquiries promptly and courteously
  • Schedule customer rides
  • Be the liaison between clients and First Transit in resolving customer service issues
  • Provide prompt excellent and caring customer service when speaking with clients
  • Records type of service/related information accurately on each ride request.
  • Effectively prioritize tasks and manage time

To qualify as a Call Center Representative, you’ll need:

  • The ability to communicate effectively in English
  • To demonstrate regular and consistent attendance and punctuality
  • To be subject to pre-employment background check and drug tests
  • To be able to sit in a small call center environment
  • To be able to work a schedule including weekends


First Transit carries approximately 350 million passengers a year. As a call center representative, you will play an integral role in our mission to provide solutions for an increasingly congested world by keeping people moving and communities prospering. APPLY TODAY!


First Transit is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. 

FirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status

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55872 - Roseville, MN
1717 West County Road C, Roseville, Minnesota, USA, 55113
  • Company:
    First Transit
  • Terms and Conditions Type:
    Full Time
  • City:
  • State:
  • Category:
    Customer Service & Monitor
  • Contact Telephone Number:
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