Assistant General Manager (34163)

Assistant General Manager

Job Purpose:      Assists the General Manager in the operation of fixed route public transportation services.

Major Responsibilities:

  • Oversee Operations of Paratransit and Fixed Route bus services
  • Use the RouteMatch system to provide data for reporting
  • Attend and sometimes lead Safety Meetings
  • Attend Disability Committee Meetings
  • Provide operations statistical data for NTD reporting
  • Attend public meetings  
  • Assist in recruiting/interviewing/hiring processes for maintaining staffing numbers
  • Review staff weekly schedules ensuring proper coverage and efficiency
  • Assist in Labor Negotiations
  • Assist in run cutting and bid writing (Assume the GM’s daily duties and responsibilities in the case of absence due to illness or vacation
  • Assists with preparation of annual budget.
  • Monitors and evaluates Operations activities. Included in the evaluation of activities are the following:  Vehicle on time statistics, missed runs, revenue/cost data, total work hours, total pay hours, customer compliant data, accident data, road call data, other operations related functions.
  • Recommends and disciplines operations personnel.

 Experience & Skills Required:   

  • Demonstrated Leadership skills and abilities.
  • Ability to communicate effectively with employees and community stakeholders.
  • Ability to effectively use MS Office software and in particular, MS Excell.
  • Strong problem solving, communication, and public speaking skills.
  • Ability communicate Public speaking skills.
  • Fixed Route transit and Paratransit experience preferred.
  • Five (5) years of public transit experience with increasing responsibilities desired.
  • Knowledge of transit operations, maintenance, and administration, desired.
  • Knowledge of Federal Transit Administration (FTA) requirements and guidelines, desired.
  • Experience in working with labor unions desired.

FirstGroup is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. FirstGroup is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, FirstGroup will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance.



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52941 - Berkshire RTA
67 Downing Parkway, Pittsfield, Massachusetts, USA, 01201
  • Company:
    First Transit
  • Terms and Conditions Type:
    Full Time
  • City:
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