Assistant General Manager (14192)

Job Purpose:    Responsible for all transportation activities, including the dispatching of vehicles on schedule, the oversight of the vehicles and Operators while in service, and processing and verifying operations payroll.


Major Responsibilities:

  • Coordinates the dispatching, in service monitoring and turn-in activities involved in daily transit operations.
  • Works with the Maintenance Manger to insure that vehicles dispatched are in proper working conditions.
  • Prepares and verifies operations payroll.
  • Develops manpower requirements for Road Supervisors, Dispatchers, Operators and Service Personnel.
  • Coordinates operations personnel selection, recruitment and training with the Safety Manager.
  • Assists in developing procedure manuals for Dispatchers, Road Supervisors, Operators and Service personnel.
  • Insures accurate and timely collection and reporting of fare box revenue.
  • Assists with preparation of annual budget.
  • Monitors and evaluates Operations activities. Included in the evaluation of activities are the following:  Vehicle on time statistics, missed runs, revenue/cost data, total work hours, total pay hours, customer compliant data, accident data, road call data, other operations related functions.
  • Recommends and disciplines operations, personnel.

Describe level of decision making and list examples of common decisions made:  


Minimum Education & Certifications Required: Bachelor’s Degree (Or equivalent)


Experience & Skills Required:          

  • Minimum five (5) years of public transit experience with increasing responsibilities.
  • Must have knowledge of transit operations, maintenance, and administration.
  • Must have knowledge of Federal Transit Administration (FTA) requirements and guidelines.
  • Must have good communication skills.


Physical Requirements & Working Conditions (include amount of travel): Incumbent must be able to move about the office and between floors; utilize standard office equipment; access filing system/cabinets; and communicate effectively and efficiently in person or by telephone.




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52944 - Wave Transit
1480 Castle Hayne Rd., Wilmington, North Carolina, USA, 28401
  • Company:
    First Transit
  • City:
  • State:
    North Carolina
  • Category:
  • Closing Date:
    December 30 2017
  • Contact Telephone Number:
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